Non-Refundable Policy

This policy outlines the non-refundable fees associated with applying for an international passport through this online portal – https://internationalpassport.ng/

Please be informed that https://internationalpassport.ng is a front end partner with the Nigeria Immigration Service Registered with Corporate Affairs Commission under the Parent company Staweb Technologies.

Non-Refundable Fees:

  • Application Fees: All application fees submitted through this online portal are non-refundable under the following circumstances:
    • Application Withdrawal: If you withdraw your application at any stage after submission.
    • Application Rejection: If your application is rejected due to incomplete or inaccurate information provided by you.
    • Application Cancellation: If you cancel your application for any reason other than those specifically outlined in this policy.
    • Administrative Errors: Fees are generally not refundable for errors made by the applicant, such as incorrect information entry, incorrect fee payment, or failure to comply with application requirements.
  • Other Fees: Any additional fees associated with passport processing, such as expedited processing fees, are generally non-refundable.

Exceptions:

  • System Errors: If the system malfunctions or experiences technical difficulties that prevent you from completing your application or making a payment, a refund may be considered.
  • Government Errors: If the government agency responsible for passport issuance cancels or suspends passport services due to unforeseen circumstances, a refund may be considered.
  • Fraudulent Activity: If fraudulent activity is detected on your account or if your application is compromised due to a security breach, a refund may be considered.

Refund Requests:

If you believe you are eligible for a refund under the above exceptions, We issue refund invoice only on Considerable Condition you must submit a written refund request to stawebmail@gmail.com, You Shall be Sent a letter Sample for Fund request

Disclaimer:

This policy may be subject to change without prior notice. Please refer to the latest version of this policy before submitting your application.

For More info: Contact us at: stawebmail@gmail.com